Data loss on memory cards, USB keys and external HDD’s

Mobility and digital nomadism have led users to use a wide range of devices and data carriers:

Smartphones, tablets, cameras, MP3 players… carry memory cards with them using Flash memory technology: Compact Flash memory cards, SD, SDHC, SDXC, microSD…

Removable storage media facilitate the rapid transfer of data and have invested the nomadic practices of users:

  • USB keys using Flash memory technology
  • External hard drives and removable hard drives

The risks of incidents related to mobility and digital nomadism are added to the “generic” risks and can thus lead to data loss:


  • Water damage, electrical damage (lightning, overvoltage, etc.)
  • Material vulnerability: fall, shock, thermal shock, etc.
  • Malware: viruses, cryptolocker
  • Unintentional handling: accidental deletion of data, formatting, distribution of hard disk

Hardware faults: power or battery problem, file or software corruption, operating system malfunction, damage to read heads or hard drive crash …

The loss of data or their inaccessibility manifests itself most of the time by an unrecognized medium, a partition problem, missing or corrupted files.

On memory cards, these losses relate in particular to multimedia files and photos. On removable storage media, the loss of backups and computer data (office automation, client files, personal data, etc.) can have a critical impact, whether personal or professional.

Mobile data recovery


Our field of expertise in data decryption or recovery covers all mobile storage media: external hard drives of any brand and configuration, encrypted hard drives but also media using Flash memory.

No sub-contracting
Expert company specialized in data recovery:
Over 1,000 files processed per year
90% recovery rate
Speed of intervention:
Restitution of data within 24 hours to 4 days depending on the level of service.

Working on a HDD

The recovery of your data is done in ISO 5 class 100 clean room. This allows to control the particle concentration of the part and to work in a healthy environment. We thus rule out any risk of particles (dust, hair, etc.) damaging the fragile components (magnetic plate, read heads, etc.) of the storage media on which we operate.

In addition, all measures are taken by Databack to ensure secure intervention and the confidentiality of your personal or professional data:

Secure laboratory and regulated access
Restricted Regime Area within the framework of the protection of the nation’s scientific and technical heritage
Vault for storage of sensitive material
Independent computer system disconnected from any outside access
Compliance with the good practices charter
Compliance with the General Data Protection Regulations

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